Contact & Support
Get in Touch
Response Time
I typically respond within 24 hours, often much faster! I'm committed to providing excellent support to fellow photographers.
About the Developer
Rob Edward
Professional Photographer & Developer
Hi! I'm Rob, a professional photographer who built MetaExtractor because I was tired of spending hours writing descriptions and keywords for my stock photos. As someone who uploads regularly to Shutterstock, Getty Images, and Adobe Stock, I understand the pain of metadata creation.
I'm super responsive and genuinely want to help make your stock photography workflow easier. Whether you're a hobbyist or a professional, I'm here to support you!
What I Need From You
🐛 Bug Reports
Found something broken? Please let me know! Include what you were doing when it happened and any error messages you saw.
💡 Feature Requests
Have ideas for new features? I'm always looking to improve MetaExtractor based on real photographer needs.
📝 Feedback
All feedback is welcome! What's working well? What could be better? Your input directly shapes the product.
Frequently Asked Questions
How accurate are the AI descriptions?
Very accurate! The AI is trained on millions of images and generates professional-quality descriptions. You can always edit them before downloading.
Do you store my images?
No! Images are processed temporarily and deleted immediately. We only keep the generated metadata associated with your account.
Can I cancel my subscription anytime?
Absolutely! Cancel anytime and your service continues until the end of your billing period. No questions asked.
What stock sites are supported?
Currently Shutterstock format, with Getty Images and Adobe Stock coming soon! Let me know which platforms you'd like to see next.
I'm here to help make your stock photography journey easier and more profitable!