Privacy Policy

1. Introduction

MetaExtractor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered stock photo metadata generation service.

By using MetaExtractor, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

• • Account Information: Email address, password (encrypted)
• • Payment Information: Processed by Stripe (we don't store credit card details)
• • Contact Information: When you contact our support

Usage Information

• • Service Usage: Number of images processed, subscription plan, usage history
• • Technical Data: IP address, browser type, device information
• • Log Data: Access times, pages viewed, actions taken

Image Data

3. How We Use Your Information

We use collected information to:

• • Provide Service: Process images and generate metadata
• • Account Management: Create and maintain your account
• • Billing: Process payments and manage subscriptions
• • Usage Tracking: Monitor and enforce usage limits
• • Support: Respond to your questions and issues
• • Service Improvement: Analyze usage patterns to improve our service
• • Communication: Send important service updates and notifications
• • Legal Compliance: Meet legal obligations and protect our rights

4. Third-Party Data Sharing

Service Providers

We share data with trusted third-party providers:

• • OpenAI: Images sent for AI analysis (not stored by OpenAI)
• • Stripe: Payment processing and billing
• • Supabase: Database hosting and user authentication
• • Vercel: Website hosting and content delivery

Legal Requirements

We may disclose information when required by law, to protect our rights, or to ensure service security.

5. Data Security

We implement security measures to protect your information:

• • Encryption: Data transmitted over secure HTTPS connections
• • Authentication: Secure login with encrypted passwords
• • Access Controls: Limited access to personal data
• • Regular Security Reviews: Ongoing security assessments
• • Data Minimization: We collect only necessary information

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

• • Account Data: Retained while your account is active
• • Usage Data: Kept for billing and analytics purposes
• • Images: Deleted immediately after processing
• • Generated Metadata: Associated with your account until deletion
• • Deleted Accounts: Data purged within 30 days of account deletion

7. Your Privacy Rights

You have the right to:

• • Access: Request a copy of your personal data
• • Correction: Request correction of inaccurate data
• • Deletion: Request deletion of your personal data
• • Portability: Request transfer of your data
• • Objection: Object to certain data processing
• • Restriction: Request limitation of data processing

To exercise these rights, contact us at privacy@metaextractor.com. We will respond within 30 days.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through appropriate safeguards and comply with applicable data protection laws.

9. Cookies and Tracking

We use essential cookies and similar technologies to:

• • Maintain your login session
• • Remember your preferences
• • Analyze service usage (anonymized)
• • Improve service performance

You can control cookies through your browser settings.

10. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will delete it promptly.

11. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA, including the right to know, delete, and opt-out of the sale of personal information. We do not sell personal information.

12. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have additional rights under GDPR. Our lawful basis for processing is typically contractual necessity or legitimate interests. You may lodge complaints with your local data protection authority.

13. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or service notifications. The "Last Updated" date indicates when changes were made.

14. Contact Us

For privacy-related questions or to exercise your rights, contact us:

Privacy Officer: privacy@metaextractor.com
General Contact: support@metaextractor.com
Website: https://metaextractor.com